Frequently Asked Questions

  • What kinds of events do you host?

    We host all types of celebrations: weddings, corporate events, fundraisers, graduations, bar/bat mitzvahs, retirements, birthdays, etc. If you have something unique in mind, we’d love to talk about it.

  • Where are you located, and how do I arrange a tour?

    Champagne Haus is located in downtown Phoenix, inside the Lawrence Building (515 E. Grant Street). Tours are available by appointment only. You can schedule a tour here.

  • What are your venue’s hours / availability?

    We are available for events during the week and all weekend. Event timing (setup, event, teardown) can be customized based on your needs and package.

  • What is the size and capacity of Champagne Haus?

    Our facility is 8,600 square feet inside, and includes a 2,000 square foot outdoor patio (ideal for Arizona winters). Capacity depends on how you set things up (seated dinner, cocktail format, ceremony + reception). We’ll work with you to determine which layout works best.

  • How is parking handled?

    We have a large on-site parking lot with a security gate, setting us apart from other downtown venues. No need to depend solely on street parking or hard-to-get valet. Our parking lot is large enough to accommodate food trucks, a popular option for celebrations of all types.

  • What kind of prep and glam rooms do you have?

    Our luxury glam rooms are spacious and comfortable, designed for the guest of honor or celebrant (bride/groom, party goers etc). You can relax, get ready, and glam up for your special event. Glam rooms include lounge area, mirrors, vanity, special make-up lighting, and beverage center/refrigerators.

  • Do you offer packages? What is included?

    Yes, we offer multiple event packages (pricing based off headcount and day of the week). All packages include venue rental, tables/chairs, haus black/white linens, lighting, AV and haus decor (e.g. in-haus centerpieces, lounge furniture etc).

  • Do you have in-haus catering or bartending?

    Yes, we partner with the best caterers and bartending services in Phoenix. And, you get the freedom to choose from a variety of other vendors; we will gladly coordinate introductions to our preferred partners but also allow you to choose your own.

  • Is there a deposit? How is payment handled?

    To reserve your date, we require a deposit (25% of event venue package + add-on services). Remaining payments are due in installments, with final payment due three weeks before your event.

  • What is your cancellation / rescheduling policy?

    If you must cancel, you’ll forfeit the deposit. For rescheduling, we’re happy to move your booking to a different date (subject to availability).

  • What happens if the weather is bad (for outdoor patio or patio-use events)?

    We have a covered patio and indoor venue, mitigating most weather issues. We’ll work together before the event to plan for potential weather snafus. On the day-of, if changes are needed, our team assists with transitions.

  • How far in advance do I need to book?

    Six months in advance is an industry event/party standard (twelve months for weddings). If you are flexible on dates, we can provide options that would work as soon as possible.

  • Are there preferred vendors, and are we required to use them?

    We have many outstanding vendors that we work with and can recommend! You are not required to use them and may bring in your own vendors. We will customize your event to your vision.

  • What are the start and end times for your events? Can we have a wedding rehearsal and a rehearsal dinner at the venue?

    Yes, if you book your ceremony with Champagne Haus, your rehearsal is included. Rehearsals will be scheduled within the week of you wedding, but may not be on the day before if another event is booked. We will work with you to schedule the practice run through priori to your big day!

  • What is your policy regarding vendor arrival/setup/teardown times?

    Vendor access to Champagne Haus is permitted during the contracted event time. All load-out must be completed within one hour of the event’s conclusion. Vendors requiring additional setup or breakdown time must arrange in advance with the venue and may incur additional fees.

  • What happens if the event exceeds the expected number of guests?

    We will work hard to help you plan and buffer for the correct guest count.  If actual attendance exceeds the guaranteed guest count, the client agrees to pay for additional guests at 120% of the per-person rate.

  • How many bathrooms? Are restrooms adequate for guest count? What about accessibility?

    We have two large bathroom complexes, complete with men’s and women’s showers. We also have two separate family restrooms.  Champagne Haus is equipped with accessibility stalls and can handle very large events.

  • Is accessibility considered (ADA etc)?

    Yes, our venue is accessible (ramps / restrooms / etc). If you have specific attendee needs, we’ll make sure those are addressed.

  • Are there nearby hotels and lodging for out-of-town guests?

    Yes! Downtown Phoenix boasts some of the best hotels in the country, with a variety of price ranges to fit your budget.

  • Are dogs allowed?

    All service dogs are allowed. In addition, if your dog is part of your overall ceremony and/or wedding party, we welcome your prized pooch.

Let’s Get Started Planning Your Event

Ready to book or tour, or still have questions? We can help you feel confident hosting at Champagne Haus.